Journey 9: Concierge Onboarding ("Magic Launch")

NOTE

Placeholder — This journey needs full narrative steps. The capability is defined in STRATEGY_platform-vision.md §H1 and PRODUCT_differentiators-10-percent.md §1.

Scenario: A new operator signs up for Busflow. Instead of facing an empty dashboard and a configuration wizard, the Busflow team executes a "Magic Launch" — setting up the operator's first tours, booking page, and checkout funnel using real data before the operator ever logs in. The operator experiences day-one value without learning new software.

Actors: Operator (new customer), Busflow Concierge Team.

Pillars: Backoffice.