Idea: Collaborative Passenger Groups (B2C)

Status: PARKED — Long-term concept. Building a consumer travel app is an explicit non-goal for current horizons. Origin: Migrated from STRATEGY_future-ideas.md during Session 1 docs review (2026-05-08).

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Concept

Turning the passenger web app from a static ticket-viewer into an interactive trip companion, inspired by apps like Lambus.

• Shared Trip View: All passengers on a booking see the same interactive itinerary with live stops, boarding points, and ETAs.
• Group Expense Tracking: Passengers split costs for shared meals, tips, or ancillary products directly within the app without needing external tools like Splitwise.
• Collaborative Notes: Packing lists, shared responsibilities, and itinerary voting prior to departure.
• In-App Group Chat: A branded messaging channel powered by the Communications context, pulling passengers out of chaotic WhatsApp groups and into the operator's ecosystem.

Why Parked

This concept enters consumer travel app territory — explicitly a non-goal to avoid competing with Lambus and diluting the B2B operator focus. The concept remains valuable as a long-term differentiator if Busflow's B2C passenger surface matures beyond basic ticket viewing and portal functionality.