Workspace Features (Pillar 1: Intelligent Control Center)
Intent: The core system of record handling CRUD operations, AI data parsing, inventory management, and CRM. Translates unstructured supplier data into sellable B2C inventory.
1. AI Product & Inventory Engine
- "Magic Upload" Parser: AI engine that ingests unstructured PDFs (partner/hotel itineraries) and instantly extracts dates, waypoints, and descriptions to auto-draft structured tours.
- Visual Itinerary & Seat Configurator: Drag-and-drop timeline builder mapped directly to physical bus chassis layouts (e.g., 49-seater vs. 54-seater). Enables dynamic seat blocking (VIP/Guide).
- Dynamic Margin Calculator: Ingests variable costs (diesel, tolls, hotel rates) to calculate break-even thresholds and automate rule-based pricing (early-bird, group tiers).
2. Smart Dispatch & Operations Control
- DACH Compliance Copilot: Real-time compliance engine evaluating a simplified 11-hour daily rest heuristic. (Note: Full EU Regulation 561/2006 compliance with 14-day rolling windows is deferred to Phase 2). Hard-blocks dispatches that violate legal limits.
- Intelligent Resource Roster: Conflict-free scheduling matrix for assigning fleet and crew. Automatically flags capacity mismatches and scheduled maintenance (TÜV/SP).
- Automated Run Sheets: One-click aggregation of passenger data into formatted Zimmerlisten (hotel rooming lists) and digital manifests.
3. CRM & Automated Communications
- Unified Passenger Profiles: 360-degree view of booking history, outstanding balances, and accessibility requirements.
- Omnichannel Inbox & Smart Drafting: Consolidates email and WhatsApp communications into single passenger threads, utilizing AI to draft contextual support replies.
- Trigger-Based Messaging: Event-driven architecture handling automated pre-trip reminders, delay broadcasts, and post-trip review requests.
4. Executive Control (GF View)
- Role-Based Access Control (RBAC): Granular permissions separating seasonal dispatch staff from financial/margin data.
- Frictionless Accounting Sync: Automated ledger mapping and DATEV-compliant CSV exports, completely eliminating manual end-of-month reconciliation.